IT services for Mali, delivered and supported remotely
For organisations in Bamako and across Mali, we deliver the services that work at a distance: certificates, software, security monitoring and helpdesk, with support for your own technicians on site.
What we can do from Ghana
These services are ordered, set up and supported online, so they work the same way in Mali as in Ghana.
SSL certificates
Ordered online, validated by email or DNS and installed remotely on your server. SSL for West Africa
Hospital Management System
Hosted, or on a server in your hospital, used in a web browser. Hospital IT for West Africa
Helpdesk
Tickets, service levels and IT assets for your team, set up and supported online. Helpdesk
Cybersecurity
Firewall configuration, SIEM monitoring and endpoint protection, managed remotely. Cybersecurity
Microsoft 365
Business email and genuine licences from a Microsoft partner, set up remotely. Microsoft
Remote support
A helpdesk for your staff, and monitoring of the systems we set up. Support
What needs an engineer on site
We work remotely by default. On-site visits depend on travel conditions at the time and are agreed case by case; otherwise we support your local technicians.
- Structured cabling and fibre backbones
- Wi-Fi surveys and installation
- Nurse call, PA and low-current systems
- Server rooms, racks and UPS
Worth knowing in Mali
- Equipment can be configured in Ghana before it ships, so your technicians only need to connect it.
- Heat and dust are hard on servers and batteries: plan ventilation or cooling, dust filters and regular cleaning.
- Our hospital management system can run on a server in your hospital, so it keeps working when the internet is down.
For banks and businesses in Mali
Banks, microfinance institutions and businesses in Bamako can have their firewalls, email and websites secured and monitored from Ghana.
Banks, savings & microfinance
Firewalls, SIEM monitoring, secure links between branches, websites and SSL for online banking, and genuine Microsoft licensing, from the IT partner to community banks across Ghana. IT for banks
Businesses & offices
Office networks and Wi-Fi, Microsoft 365 email, endpoint protection, backups, websites and a support plan with response times agreed in writing. Our services
Fraud-resistant email
SPF, DKIM and DMARC set up on your domain, so criminals find it much harder to send fake invoices or payment requests in your name.
How to start
- Tell us what you need, by WhatsApp, email or the contact form.
- We reply with questions, a proposal and a quotation in cedis.
- For SSL, open an account in the client portal and order online straight away.
Prices, VAT and your own country's rules
Prices and invoices are in Ghana cedis. Because we are a Ghanaian business, our invoices include Ghana VAT (15%), NHIL (2.5%) and the GETFund levy (2.5%) for every customer, wherever they are. Your own country's rules on services bought from abroad may also apply, and they change, so please check with your accountant or tax adviser.
Language: Our team works mainly in English. If you need French or another language, tell us when you get in touch and we'll agree how to handle it, case by case.
Can you set up equipment without visiting?
Yes. We configure firewalls, switches and servers in Ghana, ship them ready, and guide your technicians through the installation remotely.
How do we pay from Mali?
Prices and invoices are in Ghana cedis; your bank or card converts from CFA francs (XOF). Contact us first to agree the payment route that works from your bank.
Do you charge VAT to customers outside Ghana?
Yes. Our invoices include Ghana VAT, NHIL and GETFund for every customer. Your own country may also apply its own tax rules to services bought from abroad; check with your adviser.
Talk to us about your project in Mali.
Write to us by WhatsApp or email and we'll reply within one working day.